![]() Helps with order taking and cashiering during busy times. (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Models and coaches team members on the JIB Hospitality Model. (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.Ĭoaches team members on having a positive, friendly attitude and behaviors. Models looking nice and professional shirt is tucked in hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant. Models being calm and productive during busy times.Ĭoaches team members to ensure they are knowledgeable on job requirements. Trains and coaches team members using the Guest Expectations training materials. (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs and uses JIB Smart Selling standards as appropriate. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.īasic knowledge of automotive parts is requiredĮffective leader with excellent communication skills, strong decision making abilities, and excellent selling skillsĪbility to lift, load, and deliver merchandiseĪbility to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shiftsĪutoZone, and its subsidiary, ALLDATA are equal opportunity employers. Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)įollows proper accident and claim procedures. Assists with training and developing drivers, commercial specialist, and other AutoZoners as directed by the SM or DM Contribute to the AutoZone ‘one-team’ environment by assisting customers and AutoZoners with various aspects of the businessīuild and maintain strong relationship with management team. ![]() ![]() Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised. Maintain records and billing for commercial accounts processes returns and reconciles accounts Ensures appropriate delivery documentation is generated for each deliveryĪct as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry Conduct research to guarantee the customer is offered the ‘right part for the right price’ Develop new accounts through face to face and telephone contact with potential customersĪct as the primary contact for commercial customers Actively maintain open lines of communication between AutoZone and commercial customersĮnsure efficient delivery of products by planning delivery routes and managing drivers. The CSM exceeds customer’s expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday.Īchieve growth and hit sales targets by successfully maintaining and developing commercial sales. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location.
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